Our remote logical acquisition service implies the extraction of the most common data of devices, such as Contacts, SMS, MMS, Call logs, Pictures, Videos, Recorded sounds, partial applications data and other data which can be gathered. The results of a remote logical extraction are the same with a logical acquisition done In-Lab, just the device does not need to be shipped to us. This is the last method of data acquisition we recommend for any device, since it will contain the less informations!
Remote logical acquisition of Android devices
Currently we support remote logical acquisitions of devices with Android up to the latest version. Before actually doing a remote logical data extraction, we need to check the device vendor, the device model and the Android version running on the device. Since we use different techniques for remote logical extractions, it is trivial to know as much informations as possible about your device.
Remote logical acquisitions are possible mostly on unlocked devices. Depending on the device vendors, the chipsets used and the user settings, we might be able to do partial remote logical acquisitions of Android devices, which are user locked as well.
Using this extraction method, both the system and user data will remain intact, but the cache content of the phone and it’s operational timeline will be slightly modified.
There are situations when none of the remote acquisition solutions would work. If you encounter such a device, we recommend you using our In-lab Forensics services. Please contact us for any further technical details!
Remote logical acquisition of Apple devices
Currently we support remote logical acquisition of Apple devices with known passcode. The remote logical acquisition will have the same result as done In-Lab locally, just you don’t need to ship the device to us.
The disadvantage of the logical acquisition is that compared to the physical or filesystem acquisitions, almost none of the deleted data can be extracted from the device.
Remote logical acquisition of Microsoft devices
We support remote logical acquisitions of Microsoft unlocked devices. The remote logical acquisitions are possible based on the user settings and if you know the device user lock, so you could unlock the device and allow the USB communication.
Remote logical acquisition of other mobile devices
We encounter on daily basis some older device models and feature phones with branded or other custom operating systems. Depending on the device vendors, device models and the state of the devices (locked or unlocked), in some cases we are able to do remote logical extractions.
In some situations the remote logical acquisition of these devices is not possible. If none of the remote acquisition methods would work, because the device is locked, we recommend you using our In-lab Forensics services. Please contact us for any further technical details!